The company that operates The Psychic Line. Since 1991.
If you searched our company name and landed here, you are in the right place. Paramount Solutions, Inc. is the company that operates The Psychic Line. We have been running the same toll free number, with the same care for our callers, since 1991.
If you saw "Paramount Solutions" on a credit card statement, that was us. If you remember calling us in the 1990s and you have been wondering whether we are still around, we are. Same phone number. Same commitment to private, honest phone readings. A few new readers added over the years and a few longtime favorites who have been with us since the start.
We are a small company. We are family. We have always preferred to stay that way.
Who We Are
Paramount Solutions, Inc. is a small family owned business based in Orlando, Florida. The line itself traces back to 1991, when it was founded under the name Orion by a working psychic reader in North Carolina. Our family acquired Orion in 1997, renamed it Paramount Solutions, and moved the home office to Orlando, where we have been ever since. The Psychic Line is the brand most people know us by today. Same continuous operation since 1991, same family ownership since 1997, nearly 30 years under our care.
The history matters because it shapes how we run the business today. The line we acquired was built by someone who had spent years sitting on the reader's side of the phone, not by an outside businessperson looking for a phone service category to monetize. We bought it because we recognized the foundation that had been laid and we wanted to continue the work. That single fact has shaped how we hire, how we treat our readers, and how we treat the people who call us. The original founder knew what a good reader feels like to work alongside, and what a poor one feels like, from years of doing the work personally. That standard has been the one we have held since we took ownership in 1997.
Our home office is in Orlando. Our readers are not. The advisors on our line live and work all across the United States. The phone is what makes that possible. A caller in Maine can be on the line with a reader in California within minutes of placing the call. Geography has never been a limit on what we can do.
We do not have a corporate parent. We have not been bought, sold, or merged. We are independently owned and have stayed that way on purpose. Our team is small enough that the people answering the phone know our readers personally and our readers know each other. That is unusual in this industry and we like it that way. If you want to read more about what independence means in this business, our piece The Psychic Line is a completely independent psychic service you can trust goes deeper.
The family side of this business is not just ownership. Sandy, the matriarch of our family, leads our reader testing program. She has used astrology her whole life and has spent decades evaluating the gifts of working psychics. She is no longer on the phones with clients, but every reader on our line had to read for Sandy before they took a single call. Many of our longtime callers still ask for her by name. We call her Sandy at Solutions, and her judgment about who deserves a place on this line is the standard we hold.
The matchmaking instinct runs through the rest of us too. After nearly 30 years of running this line, we have become quietly excellent matchmakers between callers and our readers. We hear the energy in a caller's voice from the first hello. We know our readers well enough to sense which one will fit that particular energy. This is not a script our customer service team follows. It is a skill we have developed over decades, and it is one of the quiet reasons our callers stay with us for so long.
What We Do
We offer private phone psychic readings. That is the whole business. We do not sell merchandise, run subscriptions, or push add ons. You call our toll free number (1-800-966-2294), our customer service team helps you find the right reader for what you are calling about, and you have a private conversation by phone. The end.
Our readers offer psychic medium readings, tarot readings, clairvoyant readings, astrology, relationship insight, and spiritual guidance. Every reader on our line is clairvoyant first, which is the gift we screen for above all others. Many of our readers also work with additional tools like tarot or astrology, but the underlying intuition is what makes the rest meaningful.
We serve callers from anywhere they can use a phone. The majority of our clients are in the United States and Canada, but we have callers all over the world. You do not need to be near us to get a reading. We are not a local business. We are a phone business.
Why Our Clients Stay
The thing we are most proud of, after 35 years, is this: on an average day, at least 95 percent of our callers are repeat clients. Many of those clients have been with us since the 1990s. They have called us through job changes, marriages, divorces, the births of their children, the deaths of their parents. They have called us in moments of clarity and in moments of confusion. Some of them know our readers by their voices.
We did not earn that kind of loyalty by being the loudest or the cheapest. We earned it by being careful about who we hire, honest about what a reading can and cannot do, and quietly consistent over a long period of time. We have always tested every reader ourselves before they take a single call. We do not let anyone onto our line that we would not feel comfortable sending our own family to.
We used to have a saying we put on some of our older materials: "We just knew you were gonna call." It still makes us smile. It is a little wink at the work we do. It also captures the spirit of how we treat people. When you call, we are ready for you.
Our Commitments to You
A few promises that have been in place since the company started.
Privacy. We never sell or share any information about our clients.
What you talk about with your reader stays between you and your reader. We do not record calls. We do not sell email lists. We do not provide your name, location, or any other detail to outside parties for marketing, advertising, or any commercial reason. This has been true since 1991 and it will continue to be true.
The one exception, and we want to be transparent about it, is safety. If our reader becomes seriously concerned for a caller's wellbeing during a call, our team will work quietly to connect that caller with appropriate support resources. This has happened only rarely across our 35 years of taking calls. We mention it because the wellbeing of the people who call us matters more to us than the technical letter of privacy.
Your reader receives only three pieces of information about you.
Your first name, the time you are calling, and how long you have been on the line. That is everything. We specifically encourage callers NOT to tell our customer service team what they want to discuss before being connected with a reader. This is a quiet trust check that has been built into our process from the start. If a reader is picking up on something specific about your situation, it is because they are tuned in to your energy, not because they were briefed beforehand. You can verify this for yourself on every call you make.
Honest pricing
All of our rates are set upfront. You will not get surprise charges, hidden fees, or upsells in the middle of a reading. The price you see when you book is the price you pay.
Tested readers
Every reader on our line has been personally screened by our team before they take their first call. The screening focuses on clairvoyance first, ethics second, and reading style third. We turn down more applicants than we accept. For an inside look at what our screening actually involves, see our piece How we test our psychic readers, the rigorous process at The Psychic Line.
Our 5 Minute Promise
If you are not connecting with your reader in the first five minutes, end the call. We will rebook you with another reader at no additional cost. The connection between caller and reader matters too much to leave to chance.
Integrity over volume
We are not trying to be the biggest phone psychic line on the internet. We are trying to be the one our clients keep coming back to. Sometimes that means turning down opportunities, declining advertising channels that compromise our standards, or telling a caller that a particular reader is not the right fit even when it costs us the booking. We sleep better that way.
Who We Help
We help people in all stages of life. Single people who are wondering whether they will meet someone. Couples navigating a hard patch. Parents worried about a grown child. People grieving a loss they cannot share with anyone else. People in transition. People in love. People who are not sure what to do next.
We are not trying to be your therapist. We are not trying to be your financial advisor. We are not trying to be your replacement for a real conversation with someone in your life. We are trying to be a thoughtful private sounding board, at a difficult or curious moment, with a reader who has spent years learning to listen to what is unsaid as well as what is said.
How to Reach Us
The fastest way to reach us is to call 1-800-966-2294. Our team answers during these hours:
Monday through Friday, 10 AM to Midnight Eastern
Saturday and Sunday, Noon to Midnight Eastern
You can also email or use the contact form on our contact page.
To book a specific reader, browse our current advisors on the Our Psychics page. To learn about reading types and choose what fits your situation, see Our Readings.
For Press, Media, and Interviews
If you are a journalist, podcaster, or content creator interested in covering The Psychic Line or our 35 plus year history in phone psychic readings, please see our press and media kit for company background, talking points, and contact information for media inquiries.
Frequently Asked Questions
Are Paramount Solutions and The Psychic Line the same company?
Yes. Paramount Solutions, Inc. is the legal company. The Psychic Line is the brand we operate under. The same team has been running both since 1991. When you call The Psychic Line, you are calling Paramount Solutions. When you see "Paramount Solutions" on a billing statement or in a piece of older marketing, that is referring to The Psychic Line.
Where is Paramount Solutions located?
Our office is in Orlando, Florida. However, we are a phone psychic service. Our readers and our customer service team work with callers across the United States, Canada, and beyond. You do not need to be in Orlando, or anywhere near it, to get a reading from us. All of our work happens by phone.
How long has Paramount Solutions been in business?
Since 1991. We have been operating under the same toll free number (1-800-966-2294) for over 35 years. Many of our current clients have been with us since the 1990s.
Is Paramount Solutions a legitimate company?
Yes. We are an independently owned American business, founded in 1991, with the same ownership and the same general team continuing the work. We are not a shell company, an offshore operator, or a service that disappears when there is a problem. If you have any concerns about a reading or a charge, you can call our customer service team at 1-800-966-2294 and we will help.
Does Paramount Solutions sell my information?
No. We never sell or share any information about our clients with outside parties. We do not record calls. We do not give your name, location, or contact information to anyone. The content of your readings is private.
How do I get a reading from Paramount Solutions?
The same way you have always been able to. Call our toll free line at 1-800-966-2294. Our customer service team will help you find the right reader for what you are calling about and connect you with them by phone.
What information do my reader and customer service team know about me before my reading?
Your reader receives only three pieces of information when they take your call: your first name, the time you are calling, and how long you have been on the line. That is all. We specifically encourage clients to NOT share what they want to discuss with our customer service team before being connected with a reader. This way you can verify for yourself that the reader is picking up on your energy, not working from notes.
Are Orion and Paramount Solutions related?
Yes. The phone line was originally founded as Orion in 1991 by a working psychic reader in North Carolina. Our family acquired Orion in 1997, renamed it Paramount Solutions, Inc., and moved the home office to Orlando. The Psychic Line is the brand most callers know us by today. Continuous operation since 1991, family owned under Paramount Solutions since 1997.
Is Sandy still with the company?
Yes. Sandy is the matriarch of our family and leads our reader testing program. She is not on the phones taking client calls anymore, but every reader on our line had to read for Sandy before they took a single call. Many of our longtime callers still ask for her by name.
Are there any circumstances where you would share information about my reading?
Only one. If our reader becomes seriously concerned for a caller's wellbeing during a call, our team will quietly work to connect that caller with appropriate support resources. This has happened only rarely across our 35 years of taking calls. Outside of that single safety exception, the content of your reading is completely private.
Ready When You Are
If you have issues, we have insight. If you have questions, we have readers who have spent years learning how to listen.
Call 1-800-966-2294.
Hours of operation: Monday through Friday 10 AM to Midnight Eastern. Saturday and Sunday Noon to Midnight Eastern.